Best Cloud Based Services for All Your Business Needs
Cloud Based Services can enhance your business in many ways. While data storage is the most common form of cloud service, the cloud can do much more than just store data. However, with so many cloud products on the market, how do you know which will work best for your company? Here’s a look into what cloud computing can do, and which services will fill your needs most thoroughly.
Storage
Cloud storage is a basic, rudimentary cloud service — but only if you want it to be. Google Drive, iCloud and Windows OneDrive are the most common cloud storage services for individuals. All of these trusted companies have business options as well. However, if your company pays for a cloud storage service, why settle for the standard? Services like Carbonite, Mozy and JustCloud offer unlimited storage, military-grade encryption and crash backup for unlimited work stations. While the big corporations like Google, Apple and Microsoft offer value, the smaller players are more specialized in their services.
Help Desks
The cloud can provide your company with the help desk and interface in needs to address customer concerns quickly and effectively. Deskero has a collection of different price-point services, so you get the service you want at the price your company can afford. Use Deskero to streamline requests, chat, email and even take phone calls from customers. Deskero will make your customer service life easier, but it does require a moderate setup.
If you want a product that is more bare bones, but comes ready made, Desk.com from Salesforce has very little set up. Implementation is easy, and Desk adds a social media twist to the functionalities. Your customer help team can answer questions via Facebook and Twitter.
Many call centers have moved their services from onsite severs to the cloud as well. Aspect, for example, has simple deployment software and interfaces for streamlining productivity, as well as more robust, comprehensive services. Those allow multiple, specialized team members to pass around customers depending on individual needs.
Cloud Based Services Workflow
Productivity, collaboration, workflow — these are all hot words in the industry right now, but what software can actually boost the amount of work your team gets done? Well, your business likely has a number of different teams. For eg. marketing, sales, finance and facilities, etc. Cloud services compile all these teams’ tasks into one easy interface. Track project progress, send reminders, let employees collaborate and even track expense and waste.
Issuetrak is another good option for workflow management, as it tracks emails and with IMAP support. There is no need to switch email services. Issuetrak cuts out the fluff from emails like social media links and irrelevant user handles, and organizes emails based on keywords you decide on. You can also check progress on projects and handle customer support.
Financials
That’s right, you don’t need an high-priced accountant anymore. With accounting cloud software you can create and track invoices, send periodic reminders, calculate costs and more. Xero offers invoicing on the go, displays all the numbers you should know from one easy interface and even allows automatic bank synchronization so that your bank statements are important directly and categorized automatically.
If you would like more information about selling an IT company or valuing a business, please visit my website Rogerson Business Services.
If you would like more information about selling a business or medical practice or valuing a business, please visit my website.